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The Importance of Collaboration

Have you ever felt alone in your job? Craving input, interaction, direction, assistance to be better at what you do? Many people do, but many companies fail to recognize the benefits. Fear of collaboration, letting someone else in on your plans, is an excellent way to limit your effectiveness. The pie is big enough, in fact collaboration can create new pies where you didn’t know a bakery existed. Stephen Covey called this Synergy. Building on “two heads are better than one”, Covey believed that the whole was greater than the sum of its parts.

Synergy requires a mindset that believes in the benefits of collaboration. Synergy puts aside the need to win, the need to be right, the need to have recognition, and creates a new and separate entity that is “its own”.

Consider these benefits of Collaboration from an INC. article we read recently.

  1. Self-awareness. Nothing crystalizes what you bring to the table more than when you’re forced to articulate your competencies Collaborating challenges you to articulate and distill what you are great at, and what you do poorly. That honesty about your strengths and weaknesses can force you to ask for help when necessary and be brazen about how you can help others.
  2. Scale. The old adage, “two heads are better than one” has been around for over four centuries for a reason. More effective problem solving happens when you combine resources in talent, experience, finances and infrastructure. Sharing and leveraging those resources means that your reach to new markets increases and re-energizes the connection you have with established customers.Ecosystems rule, and as in nature, our social organizations thrive where there are diverse and complimentary systems that enhance the lives other firms. Understand that your firm is part of a greater whole, and that there is power in that.
  3. Creative Abrasion. This term was coined by Jerry Hirsch when he was an executive designer at Nissan. “Abrasion” is a process of wearing down through friction. We typically associate friction with something negative, but friction in its purest form, is energy. So why not convert that energy that comes from working with people who are different from you, into something positive? Leverage the differences and work to identify what can be complementary about them. Which leads me to this next point…
  4. Take the long view. Sometimes things don’t work out well when you collaborate with others, no matter how hard you try, how patient you are, and how well you listen. But does that necessarily mean you never attempt again to work with that organization? Take the long view about perceived failures, as Dave Gloss from the creative agency Here’s My Chance reminded the group: while an initial project may not do well, the partnership may still be salvageable.
  5. Learn, learn, and learn some more! Collaborating propels your firm to become a learning organization, a popular phrase right now that refers to organizations which have cultures of ongoing learning, and structures that support that learning through safety nets for failure, and opportunities for growth in all aspects of employees’ lives. Each time your firm collaborates with others you optimize the capacity of your associates to extend beyond their comfort zone, grow, and in turn, stretch the boundaries of the organization.

Collaborating may not be easy, however worthwhile things never are. Forever Learning!

Feeling a Little …Entrepreneurial?

There’s a buzz out there in Princeton.  In the coffee shops people are talking, on the street neighbours are wondering, in the Skills Centre people are asking.  What’s that buzz?  The buzz is around the ripening of the economic environment for new ventures, new opportunities.  

So we are taking note.  Recently we submitted a fairly hefty grant application in partnership with the Princeton Chamber of Commerce that if successful will bring services for women entrepreneurs.  Now Sharan & Leah have turned their attention to the employment programs, and took a twist to look at the changing world of work.  More and more we are seeing jobs change to swinging shifts, casual designations, temporary work.  On top of this, LIFE IS EXPENSIVE! What a job seeker needs now to survive is an understanding of the “side hustle”  That work that you create that will supplement employment income.  Our new Matrix Program in January will focus on the traditional job seeker activity, but add in the new learning around creating a “side hustle”.

We are also very excited to develop our working relationship with Community Futures and will be offering CFDC workshops in February 2019.

The first to be offered is the Business Model Canvas.  Many businesses fail by not validating their ideas early on with real-life customers. A poorly designed business does not become more profitable or easier to operate through hard work alone. And you could very easily find yourself overworked and with no time to breathe.

You don’t need a 50-page business plan to determine if your idea for a business or social enterprise will be successful. What you need is a business model that clearly demonstrates why your business exists, what job it does and how it’s successful on one-page. You will develop a plan to get out of the building and test your ideas:

  • What are the problems, needs and habits of your customer?
  • Which of these is your product or service addressing?
  • And how does this determine your minimum viable product?

Business Model Canvas seeks to empower the Entrepreneurial spirit by getting out of the muck and mire of business planning and get to the essentials of evaluating business opportunities.

The second will be a day workshop to focus on engaging in delivering an exceptional customer service experience, and using digital media to market your business.

It is an exciting time to be in Princeton.  Opportunities are all around.  Entrepreneurs are getting ready.  We are here to help!

Changes

The local election is behind us, there is a new Council tasked with continuing, changing, or even eliminating the hard work of the previous.

Change is a constant at the Skills Centre.  For 20 years we have worked with a variety of local, Provincial and Federal governments as we have continued our mission to help people wanting exactly that…..Change.  For 20 years we have worked with hundreds, thousands of people wanting to make personal and professional change.  For 20 years we have worked with companies trying to hold on to staff, changing staff and losing staff.

Yesterday we had the privilege of helping a young person wanting change.  That change required additional education.  Our knowledge and resources were able to break down the barriers for that young person who didn’t understand the educational systems, the certification processes and how barriers such as finances could be addressed.  

There wasn’t much fanfare in that interaction.  There never is.  Quietly and respectfully, we interact with people wanting change.  We partner our skills and knowledge with a clients desire to break down barriers.  That might not impress some, but to that one, it was everything.

Quietly marching on, at the Skills Centre we facilitate change.  

WITH THANKSGIVING…

You’ve heard the slogan “gratitude is the attitude“.  Catchy right?  As a child you were taught to say Thank You, (at least I hope you were), when someone demonstrated a kindness or generosity to you.  What happened to that discipline, where is that muscle now?

We live in such an instant gratification society, and we are living our lives at such a rapid-fire pace that we sometimes are forgetting to acknowledge the people and experiences along the way.  

At the Skills Centre, we serve.  It’s what we do.  We help people looking for work, looking for compassion, looking for problem solvers, looking for information.  We solve problems daily for all types of people ~ accomplished business owners, workaday employees, down on my luck citizens, and even those that are stuck in a pattern of self sabotage.  We are thanked, tipped, and taken for granted equally.  We marshal on, we are grateful to serve.  Why?  Because when we give of ourselves, go the extra mile, help someone in need, we see their gratitude and we in turn experience our own gratitude for the blessings that we have.   “I cried because I had no shoes, till I met a man with no feet” (Helen Keller). See?

There are many benefits to exercising gratitude.

Gratitude makes us Happier, Healthier, Likable, Strengthens Us, Helps Our Career, Reduces Materialism, Reduces Narcissism, Improves our Spirituality, Improves our Sleep, Gives Us Energy, Relaxes Us, Helps us Bounce back from Struggles, and the list does go one.  There are so many reasons to exercise gratitude in all things. 

How do you exercise gratitude?.  Take a pause.  Evaluate all your daily experiences.  Look around, what do you see? We live in a beautiful setting, there is simply the physical world to express thanks for.  Thinks about the people you interact with daily, co workers, family, people on the street, shopkeepers.  Look intentionally for the kindness.  Its there I promise.  Then stop, reflect, and say “Thanks”.

Happy Thanksgiving Princeton & Area H!  We are grateful for you….Yes, ALL of you

 

Is your SHIP in order?

PINSTERS!!

The picture above is an example of an extinct job due to automation.  WorkSafe may have a little something to say about the age of the worker, and the conditions as well 🙂  History has been a wonderful story teller for jobs of the past, that are no longer a part of the labour market.  Would the average worker be in a position to “hear” the death rattle of their beloved job or career?  Who was the last operator at a switchboard? Did they have a chuckle on their well played exit to retirement?  Lets hope that was the case!! 

 

The Princeton Skills Centre continues robust conversations about the shifts we see in the labour market.  These shifts are due to many factors such as retirees, technology, automation, immigration, industry shifts and demands for skilled workers. During our lifetime of work, we will also gain a perspective at one point, where we look back on jobs that once were, that are no more.  Consider that, Foxconn, the manufacturer who makes everything from iPhones to Xboxes, recently replaced 60,000 workers with robots. Deloitte estimates that 39% of jobs in the legal sector could be automated in the next 10 years. Separate research has concluded that accountants have a 95% chance of losing their jobs to automation in the future.    

As a workforce, we need to cultivate curiosity and skills that aid us to research, predict and plan a career that has the potential of being a part of a shift.  Information is available to the masses like no other time in the past via  news, blogs, industry papers, labour market reports, staff meetings, “chatter” at the workplace.  Paying attention to the conversations around us will aid in gaining some insight that will assist in predictions and preparations.

Perhaps now’s the time to sign up for training to keep sharp and stay ahead of the curve?  Today’s employee needs to be ready to skill up and “adapt” quickly to changing and challenging work constraints and industry shifts.  We can and should be stewards of our careers.  We must stay fierce are wildly curious.  It’s easier now more than ever to stay in the pipeline of information, with knowledge at our fingertips, and a googled approach to researching industry trends… why should any employee be left in the dust of a dying career? 

Let’s keep our heads from being comfy in the sand.  “Just go with it” may have worked out this far but reactionary living can only go so far, before you burn out or get blindsided.   

The role of the worker is to keep sharp, stay curious, develop and build as many skills as possible. It takes an intelligence and a drive to constantly own the role of Captain on your employment journey.  A good captain is aware of the environment constantly, using information, data, emotional grit, and experience to chart the best course for the ship to sail smoothly thru the challenging tides of “employment”.

Have you got your “SHIP” in order?

LW

Are YOU Doing Your Part?

So let’s say that your Employer is doing all they can to retain, train, and promote a positive work culture and in turn increase your Job Satisfaction.  They may have spruced up the lunch room, increased wages, included BONUSES, paid for training, surprised you with a gift card, increased family benefits, perhaps offered a 2- day trip or a dinner. This is a way to show their appreciation; for a multitude of things but in particular: Attitude, Production, Presenteeism, Safety Record, Long Service, Loyalty or Performance. 

Your Employer is invested in spending time building a positive relationship with you.  Now what are you doing to be sure your taking good care of your number one customer?  (Management/Boss) HINT, it’s more than showing up, it is a million little things that prove your worth, that say hey… “You’ll miss me if I’m gone”. As Denise Bisonnette writes in her book “30 Ways To Shine As A New Employee”, “The desire to achieve success on the job is not a matter of luck or fate; rather, it largely depends on everyday choices you make and behaviours you exhibit”. Consider our pick for the top five most desired Employee Behaviours:

  1. Showing up for work on-time and consistently; call if you’re going to be late or sick
    1. When you don’t show… production ie: $$Dollars and Profit is impacted
  2. Managing your moods and emotions~ not getting angry or emotional on the job
    1. A toxic workplace impacts People… therefore Productivity suffers and therefore dollars and profit is impacted
  3. Treat your co-workers with RESPECT and act professional while on the job.
    1. While on the job you are building a reputation that can result in a future reference
  4. Use your time well; “If you have time to lean… you have time to clean!”
    1. Time IS Money! Take initiative… find a task that will help your coworkers, manager or company.
  5. Honest~ Stealing is stealing… small or large… pen or company fuel… or company time…
    1. According to the Retail Council of Canada, every year, employee theft costs Canadian businesses about $1.4 billion dollars

It’s a two way street, it’s a partnership, it’s an important relationship.  Employer and Employees alike have their own set of responsibilities to the relationship.  Are you doing your part?

I SNIFF a SHIFT in Retention and Recruitment!

Have you done enough to Retain TOP talent?

BOOM… it appears that the Princeton Job Markets supply and demand tipping points are about to shake up our typically EMPLOYER driven Labour Market!!  Never before have we seen more opportunity for our Local Job Seekers and the gainfully employed. That’s right, your TOP talent is being hunted, and more, now than ever, we need to have our BASICS in place to retain and recruit in these uncertain times.  With several opportunities to sharpen the saw, we witness the growth that happens in SHIFTING SEAS.

EMPLOYERS, MANAGERS, and HR Practitioners better be on point. Today’s Job Market dictates that it is absolutely mandatory to have done that “little relationship building thing”.  A loyal and solid Employer/ Employee relationship is critical to retaining TALENT.  Updated wages, benefits, increased vacation, and fun bonuses in the ever evolving Employee Culture and Incentives  to retain talent will be BIG payoffs in this high stakes hunting game.  If you as leaders have failed to stay innovative and “invested” (literally and figuratively) Dare I say it….  I SNIFF a SHIFT on the horizon— a BIG one!!

Now…  Just because the Job Market is HOT… doesn’t mean it’s DESPERATE.  Prerequisites, attributes, and work ethics still apply!!!  I have always recommend this MAGIC Potion for Performance and Promotion:

PRO’s KNOW: 

  • Show up like a grown up and kill it… day after every damn day!
  • Slay your Dragons; be a hero to your  Boss,  Crew, Clients, and your Work Mates
  • Stayin’ late and starting early… Set Examples not Excuses!
  • Consistently demonstrate your Pro Polish and throw down your Money Attitude;
  • Be Aware, Kind, and an ever lovin’ BOSS in your work choices and reputation.
  • Practice Mindfulness– It is a FREEKING SUPERPOWER!

Let these shifting seas test your Innovations, Best Practices and Leadership.   Business… a game… intricate at best, hard to predict and RISKY. In the end it’s all about how well you proved your worth,  prepared for talent demands, invested in your operations, infrastructure and people. Go ahead allow your company to SAIL through this Labour Market STORM!!

“The Roughest Of Waters… Creates the Smoothest Of Stones.”

~Leah Ward CCDP  Career Practitioner

Turning our Workplace Mind-Full-Mess into Mindfulness

 
Mindfulness is an ancient practice of bringing about improved awareness, and more recently,  a prescription for reducing stress.  Many HR Practitioners, health and wellness resources and news articles are suggesting we consider the benefits of Mindfulness in our workplaces. 
 
Mindfulness is proven to decrease stress, anxiety and depression, and increase performance, creativity, focus and memory.  This provides an opportunity for the organization to improve employee wellness, interpersonal relationships and communications, company culture and even begin to reduce work related incidents. 
 
Now with a list of remedies like that, it’s a NO BRAINER that business is paying attention!  Add to that, a relatively low implementation cost, MINDFULNESS is really starting to get the attention of all companies BIG and SMALL.  In the past it was the BIG and INNOVATIVE companies (Google, Nike, NBA)  that  were looking to Mindful Leaders like Jon-Kabat Zinn,  for mindfulness training. They wanted to build winning teams, and co-create a new paradigm for health and well-being in their employees.  They recognized their investment in employee wellness and how deeply related it is to attracting and retaining quality and competent people. With the competition HIGH in this current and future labour markets; companies are working harder than ever to keep great employees.
 
In his book, Overworked and Overwhelmed: The Mindfulness Alternative, author Scott Eblin reminds readers that we practice being mindful when we are, “aware and intentional – aware of what’s going on around you, aware of what’s going on inside you as a response to what’s going on around you, and intentional about what you’re going to do next.” Any person behaving in this fashion stands to gain a great deal from her/his personal experiences. Eblin adds there is also a business case for being fully present; if you’re not, “you’re not going to do your best work.” Therefore, supporting the needs of employees wishing to incorporate mindfulness practices into their workday is a win-win for all stakeholders.
 
Evidence is clear…   Profit and Productivity are deeply tied to HUMAN CAPITOL  and business is quick to improve Return On Investment. Leadership that nurtures Workplace Culture and Employee Wellness is the WINNER in this high stakes game of business.  If you are looking to strengthen the case for a Mindfulness program in your organization, here is a great resource for building the case for mindfulness in the workplace.
 
 
 

IT’S A JOB SEEKERS MARKET

Having a look at the WorkBC job board we can tell you that there are more opportunities than ever in this small Princeton labour market.  That translates into a job market where there will be worker shifts in employers, and competition among employers for employees.  It also highlights the need of employers to take stock of the quality of the work place you have created for your workforce.  Retention is important, because recruiting is expensive and time consuming and staff shortages are bad for business.

The job Board is reflecting a need for HOSPITALITY WORKERS such as cooks, servers, and housekeepers.  Retail and Service organizations are looking for CUSTOMER & CLIENT SERVICE workers, and LABOURERS are now in high demand with our Mining, Mills, and Industrial Retail and Service organizations.

Although we constantly promote the responsibility of the worker to be productive and reliable for their employer, we also can now see the importance of the Employer ensuring that the workplace is treating its workers well in order to ensure retention during these times of worker demand.

WHAT DO WORKERS WANT

  • Fair wage/benefits for work type and comparative to the market
  • Employer adherence to labour laws
  • Clear statements of wages/benefits/bonuses – easy to understand
  • Proper training and safety orientation
  • Enough of, and good working equipment to do their job
  • Safe workplace – Demonstrated Employer concern for safety on the job
  • Professional workplace – aesthetics/mood of the environment
  • Clear job requirements and expectations – consistent reviews and discussions about performance – professional discussions
  • Security and sustainability of employment – consistent earnings to plan their lives
  • Respectful treatment from co-workers and management – freedom from harassment
  • Clearly communicated company rules and consistent application of company rules – perceptions of unfairness will taint the employment relationship: NO favoritism of any kind whatsoever
  • Freedom to work and make decisions about organization of work (not micromanaged)
  • Work that can challenge abilities/understanding/knowledge – eliminate boredom
  • Ability to pass knowledge along – participation in problem solving, training, team building
  • Understanding of how the work fits with the overall workplace and the plans for the future of the workplace – input into future directions/plans/products/markets
  • Opportunity for development and/or advancement
  • Safety in communicating with management the negatives – no fear retaliation

Many of these items are not a utopian view of the workplace,

these are documented and clearly identified concerns of the worker. 

An Employer that continuously strives to be an Employer of Choice, can benefit from these labour market conditions.  An Employer that has not protected employee allegiance will be challenged. 

 

Stages of Change

Much of our work in Employment Services is being with people while they are at various stages of making change in their lives. 

We all are interested in change at some time or another; whether we want to lose a few pounds, improve our knowledge, engage more with our family or community, or make serious changes like stopping drinking or doing drugs. 

Human behavior through the change process has been observed and a Model of Stages developed to understand the processes that people go through in making changes.

In the Pre-Contemplation stage, individuals are not even looking at change.  The may not see the problem or view the behavior as a problem.  

As an individual moves to the Contemplation stage, they may now be opening their minds to the possibility that there is something that needs to change.  Individuals may now be developing a curiosity about the behavior and are looking at ways that change has been made in others.  They may be still on the fence and contemplation is not a commitment.  The individual may be weighing the pros and cons.

Moving into Determination, a decision is made.  There are now Action attempts at change being made, whether it’s setting out a dietary plan or joining a gym class, a bona-fide attempt is underway.  Small successes are being built upon and support from a network is welcomed.

Change requires time.  Action steps need to be built upon as new behaviors replace old. Chances of Relapse are present and successes in resisting temptations are important before lasting change is made.  This Maintenance stage can include relapse, and recycling back into the stage once again

The Termination stage is where lasting change is made.  The old behavior is no longer presents as a temptation.  Confidence is in place that learned behaviors are bigger than the temptation.  Success is at hand.

Change is hard but not impossible.  Understanding where you are in the process can assist in moving your behaviors forward through the stages successfully.